How to move, reschedule or cancel an appointment

#Open the booking

Press any booking in the diary. Its details open beside the diary on a computer or iPad, or slide up on a phone.

From here you can:

• Edit booking 1: change anything about it.
• Rebook 2: book their next visit. See Rebooking, no-shows and the waiting list.
• Cancel booking 3: cancel it and free the time.

You can also fix the client's name, mobile or email right here. Change it, and a Save button appears.

#Move it by editing

1. 1

   Press the booking, then Edit booking.

2. 2

   Change the Date, Stylist or Start. The free times update for the new day and stylist.

3. 3

   Press Save.

The prices stay the same as when it was booked, even if your menu has changed since.

#Move it by dragging

On a computer, press and hold the booking, then drag it. On a phone or iPad, press and hold for about half a second until it lifts, then drag. A normal swipe still scrolls the diary.

1. 1

   Drag the booking to the new time 1. In Day view you can drop it on another stylist's column. In Week view you can drop it on another day.

2. 2

   Let go. miBooks asks: "Move [client] from [old time] to [new time]?"

3. 3

   Press OK. Everything else about the booking stays the same.

#How availability updates

As soon as you save, move or cancel, the old time becomes free. It shows up as a free time in the booking form, in Rebook, and to clients booking online. Other devices pick up the change within a minute, or straight away if they press the refresh button.

The same checks run as for a new booking: clashes, working hours, holidays and whether the stylist does that service. You'll see a warning if something doesn't fit. See Warnings you might see.

#Cancel a booking

1. 1

   Press the booking, then Cancel booking.

2. 2

   Confirm. The time is freed, and the booking stays in the client's history marked Cancelled.

#Repeating bookings

A booking that's part of a series shows Booking 3 of 10. To cancel the rest of the series, press Cancel this and the [number] after it. Earlier bookings aren't touched.